This Privacy Policy sets out how Hatworx Ltd (“we”, “us”, or “our”) collects, uses, and shares personal data when you visit or make a purchase from www.monotonecap.com (the “Website”).
For the purposes of the General Data Protection Regulation (GDPR) and the New Zealand Privacy Act 2020, the data controller is Hatworx Ltd, registered in New Zealand.
1. The Information We Collect
When you interact with our Website, we collect specific information necessary to process your orders and provide our services.
Information You Provide to Us:
- Contact Information: Name, email address, billing address, shipping address, and telephone number.
- Payment Information: When you make a purchase, your payment details are processed directly by our payment processor, Stripe. We do not collect or store your full credit card details on our servers. Stripe processes your payment information subject to their own privacy and data usage policies.
Information Collected Automatically:
- Device Information: IP address, browser type, time zone setting, and standard web log data.
- Usage Data: Information about how you navigate and interact with the Website.
2. How We Use Your Information
We use the collected information for the following legitimate business purposes:
- To process and fulfil your orders for our hats, including processing payments through Stripe and arranging for shipment from our warehouse.
- To communicate with you regarding your order status, inquiries, or customer support requests.
- To screen our orders for potential risk or fraud.
- To comply with applicable legal and regulatory obligations in New Zealand and the European Union.
3. Sharing Your Personal Data
We share your personal data with third parties only to the extent necessary to operate our business and fulfil your orders:
- Payment Processors: As noted above, we share transaction-related data with Stripe to facilitate payment processing.
- Service Providers: We share necessary details with shipping carriers to deliver your items from our warehouse.
- Legal Compliance: We may disclose your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our legal rights.
We do not sell or rent your personal data to third parties.
4. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our legal obligations.
In accordance with New Zealand and European tax and accounting laws, we are required to retain financial and transaction records for a period of up to seven years. Once this period expires, or when the data is no longer necessary for the provision of our services, your personal information will be permanently deleted or anonymised.
5. Data Protection Measures
We implement commercially reasonable technical and organisational measures to mitigate the risks of unauthorised access, loss, or alteration of your personal data. However, please be advised that no method of data transmission over the Internet or method of electronic storage is entirely invulnerable. While we strive to protect your personal data, we cannot warrant its absolute invulnerability.
6. International Data Transfers
As Hatworx Ltd is located in New Zealand, the information we collect is processed in New Zealand. New Zealand has been recognised by the European Commission as providing adequate protection for personal data. When we transfer your data outside of the European Economic Area (EEA), we ensure it is protected in a manner consistent with the GDPR, relying on adequacy decisions or appropriate standard contractual clauses.
7. Your Rights
If you are a resident of the European Economic Area (EEA) or New Zealand, you possess specific rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframes mandated by applicable law.
8. Contact Information
For any questions, requests regarding your data, or further information about our privacy practices, please contact us at:
Data Controller: Hatworx Ltd
Brand: monotonecap
Registration Number: 9439041587277
Email: hat@monotonecap.com
Phone: +64 98203174
Company & Warehouse Address: 80 Lansford Crescent, Avondale, Auckland 0600, New Zealand