1. Company Information and Billing This website (www.monotonecap.com) is owned and operated by Hatworx Ltd, a registered entity in New Zealand (Registration Number: 9439041587277). For all purchases made on this website, your bank or credit card statement will display the billing descriptor: Hatworx Ltd.
2. Accepted Payment Methods We accept a variety of payment methods to facilitate your purchase. Currently, you may complete your transaction using:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Supported Digital Wallets
3. Payment Processing All financial transactions on monotonecap.com are securely processed by Stripe. We utilise Stripe strictly as our payment processor. Customers are not required to hold, create, or log into a Stripe account to complete a purchase on our website.
To maintain transaction integrity and protect all parties, Stripe conducts routine risk assessments and monitors for unusual transaction activity.
4. Data Protection and Privacy Hatworx Ltd is committed to protecting your personal information in accordance with New Zealand privacy frameworks and European data protection regulations. Your payment details are encrypted during the transaction process, and we do not store your full credit card information on our servers.
We operate a strict consent-based protocol for website tracking. Non-essential cookies are only deployed if a visitor explicitly clicks the “Accept” button on our cookie banner. For comprehensive details on how your data is handled, please refer to our Privacy Policy.
5. Order Processing Upon successful authorisation of your payment, we will proceed with the preparation and dispatch of your items. The timeframe for dispatch and delivery is strictly governed by the terms set out in our Shipping Policy.
6. Contact Information Should you have any enquiries regarding your transaction, please contact us using the details below. We aim to respond to all correspondence within 24 to 48 business hours.
- Brand: monotonecap
- Company Entity: Hatworx Ltd
- Company & Warehouse Address: 80 Lansford Crescent, Avondale, Auckland 0600, New Zealand
- Email: hat@monotonecap.com
- Telephone: +64 98203174